This happens to many people because they believe that even though they can hear the fan running that it is sufficient, but that’s not always the case. Another simple problem could be that your Xbox is overheating.Bringing back the game to the store from which it was bought or sending it back to the publisher explaining the problem would probably be your best option. If your game continues to freeze in the same spot there could be an error/glitch on the disc.Re-insert the disc into the console and see if that solved the problem. Simply take a soft cloth and wipe from the center of the disc outwards.
If there are any scratches, smudges or any marks of any kind on the disc, this could be the cause of your problem. The first thing and probably the most obvious thing to do is to check the back of the disc.Below you can find some helpful pointers that may help solve your freezing dilemma.
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